FAQ's
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What types of sarees do you offer?
At Inara Looms, we celebrate the beauty of sarees with a collection that marries timeless artistry with modern flair. Our range features the luxurious touch of pure silk, the graceful flow of chiffon, the effortless elegance of crepe, and the airy charm of georgette, each perfect for weddings, festivals, and special moments. Every saree we offer embodies the rich heritage and exquisite craftsmanship that define our passion for this beautiful tradition.
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How can I choose the right saree for an occasion?
Choosing the perfect saree is an art that combines occasion and personal flair. For those grand celebrations like weddings, drape yourself in luxury with our opulent heavy crepe and georgette sarees, each adorned with exquisite, intricate designs. For more laid-back events, our lightweight chiffon and crepe sarees promise a blend of comfort and grace. Need a hand in making the perfect choice? Our passionate customer support team is eager to provide personalized recommendations to ensure you find the saree that truly resonates with your style.
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What is your return, exchange and cancellation policy?
We provide a detailed and flexible policy for cancellations, exchanges, and returns to ensure your satisfaction. If you need to request an exchange, replacement, or refund, please let us know by emailing us at reachus@inaralooms.com or by reaching out to our customer care team within 24 hours of receiving your product. Just include the necessary details, and we'll assist you promptly.
To gain a better understanding of our return and exchange policies, we recommend visiting our return policy.
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Do you offer international shipping?
Yes, Inara Looms offers international shipping to select countries. Shipping fees and delivery times vary by location. For comprehensive information, please refer to our shipping policy page or email us.
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How can I track my order?
Once your order is shipped, you will receive a tracking number via email & WhatsApp alerts. Use this tracking number on our website or through the courier’s tracking system to monitor the status of your shipment.
Please note that tracking numbers for orders shipped may take up to 24 business hours to become active on the websites.
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Can I customize my saree?
Absolutely! We’re thrilled to offer customization options for sarees, allowing you to choose the perfect color combinations that reflect your unique style. For a truly personalized touch, reach out to us via email reachus@inaralooms.com and let us help you create a saree that’s as special as you are.
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Do you offer gift wrapping?
Yes, gift wrapping is available for an additional fee. Choose the gift wrapping option at checkout and add a personalized message to make your gift even more special.
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What payment methods do you accept?
To enhance user convenience, the company provides a range of payment options. Currently, we accept payments from major banking institutions, as well as select credit and debit cards, store credit, and UPI. Please be aware that we do not accept payments made with international debit or credit cards.
Please refer to our Payment Policy page for further details.
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How do I care for my saree?
Sarees are as precious as diamonds in a woman’s wardrobe, embodying both elegance and tradition. Yet, they demand the utmost care, as improper storage or washing can easily diminish their beauty and value. Treat your sarees with the reverence they deserve, and they will continue to shine brightly through every occasion.
- Dry Clean Only
- Store Saree in a cool, dry place.
- Store the saree in a light cotton muslin cloth.
- Use silica gel sachet or moisture absorbents in the wardrobes used to store the sarees.Always check the care label for specific instructions tailored to your saree. Please refer to our wash & care instructions for more insights.
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How can I contact customer service?
Our customer service team is available via email at reachus@inaralooms.com or through our website’s live chat feature. We’re here to assist you with any questions or concerns you may have.